These Terms of Service (“Agreement”) govern your use of the Virtual Private Network services available via https://zovovpn.com (collectively, the “Service”), provided by ZovoVPN, owned and operated by Zovo LLC (“ZovoVPN,” “we,” “our,” or “us”), to any individual or entity accessing or using the Service (referred to as “you” or “your”). The parties to this Agreement may be referred to individually as a “Party” or collectively as the “Parties.”
This Agreement incorporates by reference ZovoVPN’s Privacy Policy, available at https://zovovpn.com/privacy-policy. Please read this Agreement carefully before using the Service. By accessing or using the Service, you confirm that you have read, understood, and expressly consent to this Agreement and all its terms. If you do not agree to these terms, you may not access or use the Service. We may amend this Agreement, including features, functionality, or fees of the Service, at any time without prior notice by posting a revised version at https://zovovpn.com/terms-of-service. Your continued use of the Service after such revisions signifies your acceptance of the updated Agreement. ZovoVPN reserves the right to refuse Service to anyone at its sole discretion.
If you accept this Agreement on behalf of an entity, you represent and warrant that you have the authority to bind that entity, and “you,” “your,” or “user” will refer to that entity.
YOUR ACCOUNT
Account Registration: To use the Service, you must create an account on our website and provide accurate information as requested. You warrant that: (a) all information submitted is truthful and accurate, (b) you will keep this information current, (c) your use of the Service complies with applicable laws, and (d) you are at least 18 years old with the legal capacity to enter this Agreement.
Account Security: ZovoVPN employs industry-standard measures to protect the Service, accounts, and data from unauthorized access. However, no system is entirely secure. You are responsible for maintaining the security of your account, devices, and password, and for updating your password regularly to prevent unauthorized use. ZovoVPN disclaims liability, to the fullest extent permitted by law, for any unauthorized access, use, or disclosure of your account or data.
LICENSE
ZovoVPN retains sole ownership of the Service and all related intellectual property rights. Subject to your compliance with this Agreement, we grant you a limited, non-transferable, non-exclusive, non-assignable, revocable license to use the Service on devices you own or control.
USAGE RESTRICTIONS
Your rights under this Agreement are subject to the following restrictions. You agree not to:
- Copy, modify, distribute, sell, reverse-engineer, or exploit the Service.
- Use the Service for fraudulent, illegal, harassing, or deceptive purposes.
- Sell, resell, or sublicense the Service to third parties.
- Imply affiliation with or endorsement by ZovoVPN.
- Breach this Agreement or third-party agreements.
- Compete with ZovoVPN or solicit our customers.
- Attempt unauthorized access, disrupt networks, or bypass security measures.
- Transmit viruses, SPAM, or harmful code.
- Cause harm or damage to ZovoVPN or the Service.
ZERO-TOLERANCE SPAM POLICY
ZovoVPN maintains a strict zero-tolerance policy against SPAM transmitted through our network. SPAM includes, but is not limited to:
- Unsolicited bulk emails or promotions advertising ZovoVPN IP addresses or domains.
- Use of “ghost sites” on ISPs that reference ZovoVPN-hosted domains or IPs.
- Forged or misrepresented message headers masking the origin.
If ZovoVPN determines you have engaged in SPAM, we may terminate your account immediately and block future use of our network.
PAYMENT TERMS
Fees: ZovoVPN may adjust Service fees with prior notice. Prices are per user, with concurrent connections varying by subscription plan. Fees will be automatically charged to your payment method on file at renewal. View your subscription details at https://manage.zovovpn.com or pricing for new purchases at https://zovovpn.com/order.
Acceptable Payments: Payments are processed through ZovoVPN’s system or third-party processors, accepting:
- Credit/debit cards
- PayPal
- Bitcoin
- Alipay
Chargebacks: If a payment is under investigation or subject to a chargeback, your account may be placed on hold, potentially limiting Service access until resolved.
REFUNDS
ZovoVPN offers a 30-day unconditional money-back guarantee. If unsatisfied, email hello@zovovpn.com within 30 days of your initial subscription to request a refund.
PRIVACY POLICY
Your privacy is a priority. Our Privacy Policy, incorporated herein, is available at https://zovovpn.com/privacy-policy.
TERM & TERMINATION
Term: This Agreement begins when you create an account and remains in effect until terminated as outlined below.
Termination: You may terminate this Agreement by closing your account. ZovoVPN may suspend or terminate your access at our discretion, with or without notice, including for violations of this Agreement. Upon termination, your account and Service access will end immediately, and ZovoVPN bears no liability for such termination or deletion of associated data.
COMMUNICATIONS
By agreeing to these Terms, you consent to receive email communications from ZovoVPN, including notifications, updates, payment confirmations, and promotional offers. You may opt out via the unsubscribe link in emails, though service-related notices (e.g., Agreement updates) may still be sent.
CUSTOMER SUPPORT
Direct support requests to hello@zovovpn.com.
INDEMNIFICATION
You agree to defend, indemnify, and hold ZovoVPN, its officers, directors, employees, and affiliates harmless from claims, losses, costs, or expenses (including legal fees) arising from:
- Your breach of this Agreement.
- Violation of laws or third-party rights.
- Your use of the Service or Third-Party Services.
NO WARRANTY
The Service is provided “as is” and “as available.” ZovoVPN does not guarantee: (a) uninterrupted, timely, secure, or error-free operation, (b) accuracy or reliability, or (c) compatibility with other systems or specific requirements.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, ZovoVPN is not liable for indirect, punitive, special, incidental, or consequential damages (e.g., lost profits, data, or substitute goods) arising from your use or inability to use the Service, even if advised of such possibilities. In jurisdictions where liability limitations are restricted, our liability is limited to the maximum extent allowed.
GENERAL PROVISIONS
Entire Agreement: This Agreement, including the Privacy Policy, is the complete agreement between you and ZovoVPN, superseding prior agreements.
Modifications: Amendments are binding only if signed by an authorized ZovoVPN representative.
Waiver: Failure to enforce any provision does not waive it.
Assignment: ZovoVPN may assign this Agreement without your consent in cases of merger, acquisition, or sale of assets.
Severability: Invalid provisions will be modified to be enforceable, leaving other terms intact.
Electronic Notices: You consent to electronic delivery of this Agreement and notices via email (to your provided address), postings on the Service, or submissions to hello@zovovpn.com. Notices are effective upon transmission.
CONTACT US
For questions or support:
Email: hello@zovovpn.com
Phone: +1 (555) 747-4167
Address: 30 N Gould St Ste N, Sheridan, WY 82801