Your privacy and the security of your personal information are paramount to ZovoVPN, owned and operated by Zovo LLC (“ZovoVPN”). This Privacy Policy outlines how ZovoVPN collects, stores, processes, and uses your information when you access or use our Service. This Privacy Policy is governed by ZovoVPN’s Terms of Service, available at https://zovovpn.com/terms-of-service. All capitalized terms not defined herein are defined in the Terms of Service.
ZovoVPN may update this Privacy Policy periodically. Any changes will be posted here, so we encourage you to review this Privacy Policy regularly. By using the Service, you acknowledge and agree to the practices and policies described herein, including ZovoVPN’s collection, storage, use, and disclosure of your Personally Identifiable Information as outlined below. If you disagree with any part of this Privacy Policy, please refrain from accessing or using the Service.
“Personally Identifiable Information” refers to data that identifies or can be used to identify or contact you. “Non-Personally Identifiable Information” refers to data that cannot, on its own, identify or contact you (e.g., age, gender, anonymized IP addresses, browser types, or statistical usage data).
INFORMATION ZOVOVPN COLLECTS
- For sign-up: Email address.
- Payment Data: Information required by our third-party payment processors to process payments. Note: We do not store your full credit card details.
- For Live Chat support: Email address.
- For Google Analytics: Anonymous Non-Personally Identifiable Information, such as pages visited, user geographical location, conversion metrics, page loading times, and session duration related to order processing (not VPN sessions).
- Web server log: Nginx logs for operational purposes.
INFORMATION ZOVOVPN DOES NOT COLLECT
ZovoVPN does not collect or log any traffic or usage data from its Virtual Private Network (“VPN”) service, ensuring your online activities remain private and hidden from ISPs.
HOW ZOVOVPN USES INFORMATION ABOUT YOU
- Email address: To send account information, payment receipts, customer correspondence, and promotional offers.
- Payment data: To manage customer signups, payments, and cancellations.
- Legal compliance: To comply with valid legal processes.
- Temporary cookies: To facilitate customer portal logins.
SECURITY
ZovoVPN prioritizes the security of your information. We implement commercially reasonable technical and organizational measures, including encryption, firewalls, Secure Sockets Layer (SSL), and Payment Card Industry Data Security Standard (PCI DSS) protocols, to protect your Personally Identifiable Information from loss or unauthorized access. We also maintain physical safeguards at our data storage locations. However, you share responsibility for securing your information—never share your password and log out after using the Service. While we strive to protect your data, no system is entirely risk-free.
FOR RESIDENTS OF CALIFORNIA
Under Section 1798.83 of the California Civil Code, California residents may request details about personal information shared with third parties in the prior calendar year. To request this information from ZovoVPN, contact us at hello@zovovpn.com.
THIRD-PARTY SERVICES
The Service may integrate with Third-Party Services. ZovoVPN is not responsible for the security or handling of data you transmit to these services, which operate under their own privacy policies. We recommend reviewing their policies before use, as ZovoVPN does not monitor or assume liability for third-party practices.
COOKIES
ZovoVPN may use cookies—small data files stored on your device—to track usage patterns and improve the Service. You can disable cookies in your settings, but this may affect Service functionality.
MINORS POLICY
The Service is not intended for individuals under 18. ZovoVPN does not knowingly collect data from minors. If we discover such data has been collected without parental consent, we will delete it promptly. Contact us at hello@zovovpn.com if you suspect we have information from a minor.
CONTACT INFORMATION
To access, correct, amend, or delete your information, file a complaint, or seek further details, contact ZovoVPN at:
Email: hello@zovovpn.com
Phone: +1 (555) 747-4167
Address: 30 N Gould St Ste N, Sheridan, WY 82801